Refund & Shipping
In adherence to our sales policy, once a product has been sold, refunds are generally not provided. We encourage customers to thoroughly assess their purchase decisions to ensure satisfaction. However, in the event that a product sustains damage during transit and the damage is verified through our standard verification process, customers are granted the option to choose between a replacement or a refund. We prioritize customer satisfaction and aim to address any issues arising from damaged goods promptly and efficiently. Our commitment is to provide a seamless resolution process for customers affected by transit-related damages while maintaining transparency and fairness in our transactions.